Quality is our priority
Since 1998, when we obtained our first certification, we have paid particular and strategic attention to the dissemination of a « quality » culture within the company. This culture is regulary maintained and is the subject of significant communicant. It is above all perceived as a factor in performance and customer satisfaction. Around a department of 4 people, all the processes, methodologies and regulations remain under permanent control.
2020
EN 62443 Cybersecurity of inductrial installations
ISO 22163 Railway application - Quality management system
ISO 22163 Railway application - Quality management system
2019
ISO 27001 Information Security
2016
ISO 9001 & ISO 14001
2014
Software Qualimetry
2013
ISO 26000 AFNOR Ecovadis
2012
CMMI Level 3 Capability Maturity Model Integration
2011
ISO 13485 Quality management for regulatory purposes (medical devices)
2006
ISO 14001 Environnemental Management
2003
MFQ French Movement for Qualité
1998
ISO 9001 Quality
ISO 9001
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In 1998, Mediane Systeme decided to register its quality approach in an ISO reference system. Starting with the ISO 9001:1994 standard, Mediane Systeme oriented its organisation by process and rapidly moved towards the ISO 9001:2000 standard. In June 2001, Mediane Systeme was one of the first 10 companies in the sector to be certified to this standard. Today, the head office and branches in Paris, Lyon and Grenoble are ISO 9001:2015 certified (certification obtained in January 2017).
ISO 27001
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in 2017, in order to protect its customers and employees against thr growing cyber security threatss, Mediane Systeme has made cybersecurity a strategic priority. It quickly became clear that it was essential to :
- Controlling digital risks
- Be able to identify and reduce the number of technical, organisational and human vulnerabilities
- Securing and strenghthening its information system
- Have the means to manage and even anticipate cybersecurity crises
- Adapt its offer to support its customers in their cybersecurity approach
To meet these challenges, Mediane has embarked on an ISO 27001 process wich will be rewarded in January 2019 with the certification of all its activities at its head office and its agencies in Paris, Lyon and Grenoble.
ISO 14001
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Achieving and demonstrating a good level of environemental performance and controlling the impacts of our activities on the environment are strategic areas for improvement. Since January 2017, the head office and our agencies in Paris, Lyon and Grenoble have obtained ISO 14001:2015 certification for all their activities.
Norme EN 50128 : 2011
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In collaboration with a recognised ISA assessor, we have adapted our quality management system and organisation to incorporate the requirements of EN 50128 : 2011. This standard is applied to all our railway projects.
Norme EN 62304 et ISO 14971
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Our quality management system incorporates the requirements of EN 62304 and ISO 14971. These requirements are applied to the development of medical projects.
RCC-E,
normes EN 62138 et EN 61513
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Since 2012, our contract development teams and our technical assistance providers have been developing or participating in the development of Category C (C1 et C3) IT ans electronic systems for long-standing clients in the nuclear sector. Our development teams include engineers and project managers, subcontractors and quality and operational safety engineers.
Quality Safety
The policy of the General Management reflects the constant desire to improve the quality of Mediane Systeme's services in order to satisfy our customers and employees. In addition, Mediane Systeme affirms its social responsability by deploying a concrete environemental approach on a daily basis (ISO 14001 certified since 2008) and an ISO 26000 (Corporate Social Responsability) approach initiated in 2014 with the Rhône Alpes region and involving all employees.
The qualité and environemental policy,
wich is anchored in our company,
has its own MC3 slogan.
Control
Continuous Improvement and Performance
Innovation and Audacity
Controlling our impacts
Innovation and Audacity
Controlling our impacts
Customers
Satisfaction
Loyalty
Inderstanding the need
Loyalty
Inderstanding the need
Cyber
Controlling the confidentiality, integrity and availability of sensitive data
Identification and treatment of incidents and threats
Integration of cybersecurity in our services
Identification and treatment of incidents and threats
Integration of cybersecurity in our services
Employees
Satisfaction and retention
Development and maintenance of skills
Development and maintenance of skills
This politicy thus support, objectifies and factualises the values, the E=MC3 Ethics of our company.
Mediane Systeme provides itslef with the means to ensure its policy through continuous actions and numerous periodic checks on both projects and processes :
- Quality Assurance Audits Fixed price projects
- Full coverage of the process audit programme every 2 years
- Follow-up of technical assistance missions
- Customer and employee satisfaction surveys
- Management and transfer of technical skills
- Risk management
- Evolutionary quality strategy
This has resulted in a high level of involvement and motivation on the part of the Mediane Systeme teams, quaranteeing a good understanding and excellent mastery of our customers' requirements.
We have also been a member of Clusif (French information security club) since 2017. Mediane Systeme can thus exchange with the main players in the digital sector, participate in working groups, and be informed of the main developments and best pratices in the sector.
